We only refund or replace items if they are defective or damaged when received. If you have received a defective or damaged item(s) please send us an email at admin@debase.com.au and return the item(s) to debase productions, PO Box 1291, Stafford QLD 4053 Australia.

We are a small non-profit organisation – while we endeavour to process orders as promptly as possible it may take a few days for us to do this and depending on where you live, the time it may take for your item(s) to reach you, may vary.